Sales & Customer Relations Executive

Customer
West Bengal, Kolkata, Durgapur
May 12, 2025
Full Time
Apply Now

Job Description

About Nutwarii Farms

Nutwarii Farms is a 50-acre regenerative farm dedicated to sustainable agriculture, biodiversity, and organic food production. We integrate technology with traditional farming wisdom to create a profitable, eco-friendly, and community-driven farming model. We’re looking for a dynamic and motivated salesperson to drive farm sales, manage customer relationships, and coordinate timely marketing efforts.

Key Responsibilities

  • Sales & Revenue Generation
  • Achieve & Exceed Sales Targets: Drive sales of organic produce, rice, and farm products.
  • New Customer Acquisition: Identify and onboard 10+ new customers per month (retail, restaurants, stores, direct consumers).
  • Customer Retention & Upselling: Maintain strong relationships and encourage repeat orders.
  • Sales Growth Planning: Analyze sales trends & pricing strategies to maximize revenue.
    • Customer Relationship Management (CRM)
    • Respond to Inquiries Promptly: Address customer queries within 4 working hours via WhatsApp, calls, and emails.
    • Follow-ups & Relationship Maintenance: Check in with customers every 7-10 days for repeat orders.
    • Feedback Collection & Implementation: Gather customer feedback & share actionable insights with the team.
    • Track & Update Sales Database: Maintain customer records, purchase history & preferences in farm ERP or Google Sheets.
      • Admin, Order Fulfillment & Coordination with Farm Team
      • Maintain Order & Payment Records: Log all sales, invoices, and transactions accurately.
      • Coordinate Smooth Deliveries: Work with logistics to ensure on-time and hassle-free delivery.
      • Align with Farm Manager & CEO: Track crop calendars & harvest schedules to advertise upcoming produce in advance.
      • Track & Report Sales Metrics: Provide weekly sales reports to management.
        • Market Expansion & Controlled Marketing Responsibilities
        • WhatsApp Promotions (Pre-Approved): Draft weekly customer updates & product promotions, to be approved before sending.
        • Content Contribution (Without Direct Social Media Access):
        • Collect customer testimonials & farm stories for Nutwarii’s Instagram & .
        • Provide weekly farm updates (e.g., trending produce, best sellers) for online content.
        • Competitor & Market Research: Track pricing, packaging & competitor offerings to suggest improvements.
        • Offline Brand Awareness & Partnerships: Attend farmers’ markets, pop-ups & trade fairs to promote Nutwarii Farms.
        • Identify & introduce potential brand partnerships (restaurants, retailers, hotels) for CEO review.

        Ideal Candidate

        3+ years of experience in sales, business development, or customer relations.

        Strong communication & negotiation skills to close deals effectively.

        Organized & detail-oriented, with the ability to manage invoices & customer data.

        Proactive & target-driven, with a passion for organic farming & sustainability (bonus).

        Ability to collaborate with the farm team to align sales with harvest planning.

        Bonus: Prior experience in agriculture, food supply, or farm-to-table sales is a plus

        Why Join Nutwarii Farms?

        Be part of a growing farm brand that promotes organic & local produce

        Exciting role combining sales, customer engagement & market expansion.

        Freedom to implement ideas & grow within the company.

        Join a passionate team driving sustainable farming in West Bengal

        . How to Apply:

        Send your resume with a short cover letter to: nutwarii.farms@gmail.com with the subject: Application – Sales & Customer Relations Executive

Related Jobs