Program Manager

Job Description

About the Role:

This role is responsible for planning and executing projects involving deployment of platforms at customer / partner premises / cloud environments and to ensure they are completed in time (and meeting customer / partner expectations). He / She plans, identifies, collaborates with stakeholders (internal and external) prepares project plans, monitors progress, and keeps stakeholders collaborated for final outcome, which is on time completion of the project and customer satisfaction.

Program Manager ensures they prepare and implement the weekly / monthly project review calendars, updating the project status to key stake holders, assess risks and raising red flags early into the project and mitigating risks through customer / key stake holder collaborations.

What You’ll be Responsible for?

Determine and define project scope and objectives
Prepare project plans based on scope of work and delivery timelines
Track project tasks in order to meet timelines
Identify project critical path(s) and mitigate any risks through collaboration
Provide project updates on a consistent basis to customer and internal stakeholders
Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
Utilize industry best practices, techniques, and standards throughout entire project execution
Measure project performance to identify areas for improvement and monitor progress
Publish Weekly and Monthly Project Status reports to Senior Management

What You’d have?

Graduate / Post Graduate in Any Engineering discipline / Management
5+ years of Project Management / Program Management experience
Optional, Project Management Professional (PMP), Prince2, Scrum Master (CSM) certifications.
Strong will to work for customer success
Willing to travel across domestic and international locations on short notices
Proven ability to solve problems creatively
Strong familiarity with project management software tools, methodologies, and best practices
Experience seeing projects through the full life cycle
Excellent customer / partner / internal stake holders management skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope and timeline

Why join us?

Impactful Work:

Drive innovation in AI technologies while safeguarding Tanla’s assets, data, and reputation
Growth Opportunities:

Be part of a rapidly growing company in the telecom and CPaaS space, with clear paths for professional advancement
Innovative Environment:

Work with a world-class team on cutting-edge AI technologies in a challenging and collaborative environment
Research Opportunities:

Contribute to the advancement of GenAI and Agentic AI technologies

Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.