Program Manager

Project Management
Gurugram
May 9, 2025
Full Time
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Job Description

About UnifyApps :

UnifyApps, a visionary initiative in the Software as a Service (SaaS) domain, is led by seasoned leaders with expertise in crafting robust software platforms and scaling businesses.

Tackling functional silos that plague modern enterprises is our core mission. These silos hinder operational efficiency and impede collaboration across departments. Our approach involves integrating data, workflows, and applications to foster a cohesive ecosystem where information flows freely and processes are digitized for maximum productivity.

Role Overview

We seek a skilled Program Manager / Sr. Program Manager (Client Engagement & Process Mapping) with at least 3 years of experience in managing software implementations to join our Project Management team in Gurugram, Haryana.

Responsibilities

Client Scope & Requirements Management

  • Collaborate with clients to define, document, and manage project scope and requirements.
  • Serve as the primary point of contact, ensuring alignment between client expectations and project deliverables.
  • Maintain a list of project artifacts to manage the project.

End-to-End Project & Program Management

  • Lead the project lifecycle, managing timelines, quality standards, and resource allocations.
  • Establish and monitor deliverables, milestones, and resource allocations to ensure on-time project completion.

Business Process Mapping & Documentation

  • Analyze business processes and develop system architecture diagrams and information flows.
  • Define KPIs, personas, and work with Product Analysts on data architecture.
  • Gather necessary API documentation, facilitate client sign-offs, and create detailed approach notes.
  • Collaborate with business and product teams to translate requirements into UI/UX features.

Task & Issue Management

  • Prioritize and manage tasks for builds, enhancements, and issue resolutions.
  • Oversee testing processes, conduct root cause analyses, and maintain a ticketing system.

Reporting & Cadence Management

  • Break down tasks, assign owners, and set accurate ETAs.
  • Prepare and distribute MIS reports on project status.
  • Lead structured cadence reviews with clients and internal stakeholders.

Requirements

  • Proven experience in program/project management, business process mapping, and client engagement.
  • Strong analytical skills and proficiency with project management tools.
  • Effective communicator with a proactive problem-solving approach.
  • Familiarity with API documentation and data architecture.
  • Ability to manage deliverables in a dynamic environment.
  • Minimum 3 years of experience in Tech start-up / Consulting.
  • Education : Engineering + MBA (Tier 1 College)
  • Location : Gurugram, Haryana, India

Preferences

  • Project Management Certifications – PMP or similar

Benefits

Competitive salary package, opportunity to work in a dynamic startup environment, health insurance, wellness programs, flexible work hours, opportunities for professional growth and development.

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