Associate Team Lead, Project Management

Job Description

About Us:
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at are hiring for Full Service Project Manager at Associate Lead Level. This role is needed to ensure workload balanced within the team and ensure on time delivery of project deliverables.
Responsibilities:
Lead and own research projects while being mentored, end to end working with all stakeholder
Own all the aspects of schedules and work closely with the operations team and RM
Identify risks that may impact the timeline or quality and effectively mitigate them by workable solutions
Work closely with RM to ensure project expectations are met regarding timelines and quality
Obtain all material/inputs necessary and advise on format required (including, questionnaire, images, video files, TBP, Report shell, schematics etc.,)
Facilitate project meetings, record all notes and follow-up on action items
Conduct project kick-off meeting to plan project deliverables and timelines
Procure Sample specs and Sample plan from Sourcing Manager
Review the questionnaire and coordinate with RM on clear and concise programming notes
Align Field Manager (FM) by submitting Field Request Form (FRF) for all trackers and weekend coverage
Manage Field with assistance for all Adhoc projects
Vendor management – External Sample vendors, Outsourcing, Shopper Fact, Eye tracking studies
Quota setup, Vendor redirects and testin
Deploy Surveys and work with sample and field Management teams (as needed) and ensure that project milestones are met as per the schedule
Monitor online survey deployment; provide updates to RM on survey completes
Proactively identify issues/delays and plan for resolution
Analyze, interpret, and prepare field reports with meaningful insights
Coordinate between Operations team and RM for on-time and Quality deliverables.
Check on delivery milestones and update the teams regarding any changes in project plan. Ensure efficient schedule management
Your Profile :
Good communication skills – written & verbal
5-8 Years of Relevant MR Experience
Adept at handling multiple projects simultaneously.
Ability to work in teams
Working knowledge of Microsoft Excel, Outlook, PowerPoint & Word.
Knowledge of market research methodologies is a plus
Preferably Market research or Marketing specialization
Education and knowledge in Project Management will be an added advantage
Our Values:
• Acting with Ownership
✓ Demonstrating individual accountability
• Bringing a forward mindset
✓ Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity
✓ Exhibiting teamwork through togetherness
• Discussing openly, committing jointly
✓ Sharing your views openly
• Embracing empathy
✓ In our interactions with clients and each other we strive to be inclusive and respectful,
& understanding others’ need