Customer Service Representative
Job Description
Company DescriptionWelcome to Vyloo Technologies Pvt. Ltd., an Information and Technology company founded in 2024 with a mission to foster growth and innovation across diverse industries. At Vyloo Technologies, we are committed to unlocking potential and driving businesses toward sustainable success. Our relentless dedication to innovation sets us apart in the technology landscape. We at Vyloo Technologies are developing a mobile Application VYLOO which will be India’s fastest medicine delivery offering 15 minutes medicine delivery.Role DescriptionThis is a part-time hybrid role for a Customer Service Representative. The hybrid role is based in New Delhi, allowing for some work from home. Day-to-day tasks include responding to customer inquiries, providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.QualificationsCustomer Service, Customer Support, and Customer Experience skillsProficiency in communicating with customers to ensure their needs are metAbility to handle customer inquiries and resolve issues efficientlyExcellent problem-solving and multitasking abilitiesStrong interpersonal and communication skillsFamiliarity with CRM systems is a plusAbility to work independently and in a teamPrevious experience in a customer service role is preferred