Customer Support Specialist

Job Description

Job Title: Customer Support Executive – Voice Process

Location: Noida

Job Type: Full-Time

Experience: 0–2 Years (Freshers can apply)

Salary: max 25000 per month

Process Type: Voice (Inbound / Outbound – customize as per need)

Shift: Day / Rotational (mention as per requirement)

Working Days: 6 Days

Job Description:

We are hiring Customer Support Executives for a voice process at our Noida location. The ideal candidate should have excellent communication skills and a customer-first attitude to handle customer queries and resolve issues efficiently.

Responsibilities:

– Handle inbound/outbound customer calls professionally.- Resolve queries related to products/services over the phone.- Maintain customer satisfaction and provide accurate information.- Follow up on customer complaints and escalate issues if needed.- Maintain call logs and update customer interaction records.- Meet daily/weekly call targets and quality standards.