Job Description
Key Responsibilities:
Serve as a central point to provide thought leadership for business management operations across the Nuveen Technology & Operations (a global organization), maintaining ongoing communications with stakeholders and ensuring alignment on priorities.
Shape and lead execution of long short term and ad-hoc initiatives from concept to implementation, partnering closely with functional leads and leadership
Continuously evaluate and enhance organizational structures, workflows, and operational processes to drive efficiency, scalability, effectiveness and reduce risk.
Own the creation and maintenance of reporting frameworks, operational dashboards, and performance metrics to support data-driven decision-making across the business.
Collaborate with Finance and HR to manage operating budgets, forecasting, and P&L oversight, providing actionable insights and recommendations to leadership.
Identify skill gaps and capacity needs across teams and coordinate with relevant partners to develop solutions, including resourcing, training, or restructuring.
Lead local employee engagement initiatives, including cultural and leadership events, to foster collaboration, connectivity, and a strong organizational culture.
Act as a trusted advisor and thought partner to the CAO and senior leadership team—helping shape priorities, synthesize insights from strategic conversations, and ensure alignment with broader company objectives.
Prepare executive-level presentations, reports, and communication materials (e.g., business reviews, strategic updates, meeting materials).
Drive alignment across cross-functional initiatives, facilitating collaboration and ensuring progress through clear milestones, follow-ups, and retrospectives.
Provide leadership and oversight to the local CAO team, offering guidance, performance support, and mentorship as needed to lead a high-performing team rooted in ownership, learning, and excellence
Requirements:
Experience & Background
10+ years of progressive experience in business operations, strategy, consulting, or program management
Proven experience leading cross-functional initiatives and driving measurable business outcomes across complex organizations.
Background in asset management, management consulting, or corporate strategy is strongly preferred.
Strong experience with budgeting, financial planning, or P&L ownership is a MUST
Demonstrated success in operational design, process improvement, and organizational planning.
Operational & Analytical Skills
Proficiency in operational frameworks (e.g. OKRs, KPIs, RACI models) and tools .
Advanced Excel and PowerPoint skills
Strong project and program management abilities; certified (e.g., PMP, Lean Six Sigma) is a plus but not required.
Comfortable working with data to derive insights—experience with Tableau, Power BI, or SQL is a plus.