Patient Care Specialist
Job Description
Company Description
At Treatment Traveller, we help patients access advanced healthcare by connecting them with top specialist doctors in India and abroad. Based in the Delhi NCR Region, our associates from all over India are committed to assisting overseas patients, providing a home-like care atmosphere during their treatment. We strive to provide patients with lower costs and minimal waiting periods. Our efforts have been recognized and appreciated by numerous international patients. We offer personalized support including hospital selection, treatment planning, logistical arrangements, and connecting patients to multiple hospitals through our dedicated online technology platform.
Role Description
This is a full-time, on-site role for an International Patient Care professional, located in Noida. The role involves managing day-to-day interactions with international patients, ensuring they receive appropriate medical consultations, and coordinating their treatment plans. Responsibilities include facilitating pre-surgery tests, surgery appointments, and providing day-to-day assistance during their stay. Additional duties include offering logistical support such as airport pick-up, accommodation arrangements, and communication support, ensuring the patients have a smooth and comforting experience.
Qualifications
- Excellent Communication skills
- Strong Patient Care and Direct Patient Care experience
- Proficient understanding of Medical Terminology and Medicine
- Ability to offer compassionate and patient-centric care
- Experience in an international healthcare setting is a plus
- Bachelor’s degree in medical fields like BDS, MBBS, BioTech, Masters in Healthcare Management, or related field