Technical Program Manager
Job Description
Primary responsibilities
- Work closely with leadership, technical teams and other resources to plan, scope and deliver multiple projects on budget and on schedule
- Manage all aspects and phases of IT projects – technical resources, implementation plan, schedule, budgets and reporting, etc.
- Identify requirements needed from external and cross-functional teams
- Analyze and evaluate project risks
- Effectively coordinate the resources and schedules across projects with competing priorities
- Expert at defining what “done” is and helping the teams achieve this.
- Experience with IT certifications (ISO-27001, SOX, PCI, etc.)
- Familiarity with IT Security and Compliance processes
- Expert documentation skills
- Lead standups, team meetings, lessons-learned and other meetings
- Ability to help engineers translate business requirements into IT deliverables
- Develop standardized processes
- Assess program effectiveness and optimize ROI
- Prepare reports, status and expected artifacts
KNOWLEDGE, SKILLS, AND behaviors
- Agile and Waterfall experience
- Data center infrastructure implementation experience desired
- Expertise in managing multiple competing priorities and competing deadlines with varied stakeholders
- Familiarity with enterprise IT networks, storage, virtual servers technologies and terminologies
- Extensive experience in IT project delivery at an enterprise scale
- Ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions
- Exceptional organizational skills
- Excellent problem solving aptitude
- Fantastic communication skills, both oral and written
- Knowledge of relevant Project Management tools
- Exceptional oral and written communication skills